Maintenance & Protection

Your WordPress site, protected and maintained every single day.

Plugin conflicts, security vulnerabilities and silent failures don’t wait for convenient moments. We handle everything proactively - so you never have to deal with the fallout.

Monthly maintenance tasks

  • Plugin, theme & WordPress core updates
  • Security scanning & malware removal
  • Uptime monitoring with instant alerts
  • Offsite daily backups with tested restores
  • Performance health checks
  • Monthly activity & status reports

Every client site, every month.

What's included

Everything your site needs to stay safe, stable and current.

Six pillars of proactive care, handled in full - without you needing to chase, ask or remember.

Every plugin, theme and WordPress core update applied on a tested, scheduled basis - reviewed for compatibility before going live.

  • Compatibility tested before deployment
  • Rollback plan for every update
  • Staging environment validation

Continuous scanning for malware, suspicious activity and known vulnerabilities. Threats caught and addressed before they become incidents.

  • Real-time malware detection
  • Vulnerability patching via Patchstack
  • Firewall rules & brute-force protection

Your site checked every minute, 24/7. If it goes down, we're alerted instantly and acting within minutes - not waiting for a client to notice.

  • 60-second check intervals
  • Instant alert escalation
  • Historical uptime reporting

Automated offsite backups taken daily, stored securely and tested for restore integrity. If the worst happens, recovery is measured in minutes.

  • Offsite cloud storage
  • Regular restore integrity testing
  • 30-day retention minimum

Monthly performance health review to catch regressions early - before slow pages start costing you traffic, rankings or conversions.

  • Core Web Vitals monitoring
  • Database optimisation
  • Asset & caching review

A clear summary of everything done, every issue caught and every metric that matters - sent to you automatically each month.

  • Updates applied & issues resolved
  • Uptime & performance stats
  • Recommendations for next month
Why it matters

Maintenance isn't optional.It's the baseline.

Six reasons why neglected WordPress sites quietly deteriorate - and why proactive care pays for itself.

01

Updates applied on a tested schedule

Rushed updates cause conflicts. We test before applying, so your site stays current without the rollback anxiety.

02

Threats caught before they become incidents

Most WordPress hacks aren't dramatic - they're quiet. Constant scanning means we find issues before they surface publicly.

03

Downtime never goes unnoticed

Without monitoring, your site can be down for hours before anyone realises. We know within a minute and act without waiting to be told.

04

Recovery measured in minutes, not days

Daily backups are worthless if restores fail. We test them regularly so that when you need one, it works first time.

05

Speed maintained alongside security

New plugins, bloated databases and unoptimised assets quietly degrade performance. We catch regressions before they become visible.

06

Clear monthly accountability

You get a written record of every action taken. No guessing what's been done - full transparency, every month, without asking.

How it works

Onboarded once. Protected forever.

From audit to ongoing care in four clear steps - we handle everything after you’re set up.

01

Site Audit

We review your website's security, performance, backups and overall health to identify issues and priorities.

02

Onboarding

We configure monitoring, backups and security, resolve existing issues and set up your client portal.

03

Ongoing Maintenance

Your website receives proactive maintenance, updates, security monitoring and uptime checks every month.

04

Monthly Review

Receive a detailed monthly report covering completed work, resolved issues and your website's overall health.

Included with every support plan

Every update, every check, in your client portal.

Your monthly maintenance report lands in your portal the moment it is ready: updates applied, uptime, backups, security and what we protected you from. Renewals, support tickets and site notes live alongside it.

  • Monthly maintenance reports
  • Services and renewals
  • Support tickets
  • Notes on your site
The numbers

Most WordPress sites are one outdated plugin away from a problem.

The majority of hacked WordPress sites weren’t targeted because of who they were. They were compromised because they were neglected - and neglected sites are easy targets.

Proactive maintenance isn’t a premium. It’s the only rational approach to running a site that matters to your business.

73% of WordPress hacks exploit outdated core files, themes or plugins - WPScan
Updates applied on a tested, safe schedule
Security monitoring that never sleeps
Daily backups with verified restore capability

The Ember Standard

No surprises. No firefighting. No excuses.

Ember Web clients don't discover their site was hacked on a Monday morning. They don't chase backups that were never configured. They just log in and find everything working - because we made sure it would be.

The team

One team. No handoffs. No strangers.

Your site is managed by the same people every month - senior specialists who know your setup inside out.

DanTechnical Director

Dan, Technical Director

LucieAccount Manager

Lucie, Account Manager

Need a one-off tidy-up?

Not ready for a monthly plan? We can audit your site, apply a backlog of updates and get everything squared away.

Want us to sort your site out?

Get a clear, fixed quote for a one-off maintenance job.

Get your quote

Every month we apply all plugin, theme and WordPress core updates (tested before deployment), run security and malware scans, check backup integrity, monitor uptime and produce a written report. Depending on your plan, you also get a set amount of development time for ad-hoc requests.

We always test updates in a staging environment before applying them to your live site. If a plugin update causes a conflict, we identify the issue, find the fix and apply it before it ever touches production. You won’t know there was a problem.

If a security issue is detected, we respond immediately - cleaning malware, patching the entry point and restoring from backup if necessary. Our continuous monitoring means we typically find issues before you do, and certainly before visitors or search engines are affected.

Daily backups, stored offsite in a separate location from your hosting environment. We test restore integrity regularly - not just assume they work. If you need to roll back, recovery takes minutes, not a frantic afternoon.

Yes - all plans above Protect include monthly development time. Submit requests through your client portal and we handle them alongside ongoing maintenance. If you need more hours in a given month, additional time is available at a clear hourly rate.

Ready when you are

Professional WordPress maintenance. Fixed monthly pricing.

Choose the right level of protection for your site - from essential care to full proactive support, with no long-term contracts.